YouTube video

The challenge

Faced with the covid-19 pandemic, care providers required access to easy-to-understand and up-to-date training to help them deliver optimal care to people with covid-19, whilst understanding how to use PPE correctly and avoid infection spread. Bite-sized content, available via smartphone, was the preferred approach due to time limitations and the need for easy access to information.

The solution

With funding from Innovate UK, a free, smartphone-enabled training resource was developed for care providers to equip them with knowledge on caring for people during the pandemic.

Five micro-learning videos and quizzes were developed, based on end-user feedback and clinical advice, covering the following subject areas:

  • Recognising sepsis
  • Recognising deterioration
  • How infections spread
  • Coping with pressures (resilience training)
  • Long covid

The hub also featured signposting to additional reliable resources, sharable quiz completion certificates, and peer-to-peer sharing.

The results

The videos created for the ‘Covid Caring Resource’ reached over 84,000 care providers and over 87,000 care managers. The resource was featured by The Telegraph and The Times in their health tech focus feature, and was endorsed by the Infection Prevention Society and Skills for Care.


“This tool will enable care workers like myself to learn visually about how to effectively manage sepsis, deal with a deteriorating resident and understand the principals of infection control. I think it will improve our confidence in managing such cases and thus improve the care received by the residents“ Care Provider, Bradbury House Care home”


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